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How do I place an order?
How will my order be delivered to me?
How will I know if order is placed successfully?
Do you take orders over phone?
I tried placing order using my debit/credit card but it isn't working. Can you help me place an order?
I placed an online order, but it was not successful. What happens to the money deducted from my debit card/credit card/bank account/credit points?
How do I check the status of my order?
Can I cancel my order?
I got a confirmation call for my order. Why is that?
Can I place a bulk order for any product?
Can the products be returned/exchanged?
Can I add an item to my order after I have placed my order?
What payment methods do you accept?
Is it safe to shop online using my debit or credit card?
What is the process for cash-on-delivery (COD) purchase?
Is there a charge for COD purchases?
How can I pay if COD option is not available on my address?
Are there any hidden charges (Octroi or Sales Tax) when I purchase a product on ArtzFolio?
What should I do if my payment fails?
Why isn't COD available to me?
Is there any kind of tax being charged?
How much amount will be refunded in cases I return/cancel my order?
Do you accept International Card?
Can I make an online purchase on ArtzFolio through my mobile?
How do I use a voucher/coupon code?
What is the minimum order value for the application of welcome/promo vouchers/coupon codes?
What products can I purchase with the vouchers/?
Can I club two vouchers/coupon codes in one order?
Why doesn't my voucher/coupon code work?
I have used my voucher code in an order which was unsuccessful. What happens to my voucher?
I have returned my order. What happens to my welcome voucher used in the order?
Is my voucher amount refundable?
Is there validity date for my voucher/coupon code?
How long will my order take to arrive?
Are there any shipping charges?
Are the shipping charges refunded back in case of return of products?
Can I modify the shipping address of my order after it has been placed?
Why is the delivery time different for different products?
Will I receive my order in a single package?
Do you ship internationally?
Why did I receive a partial order?
I am going out of town. Can you expedite my delivery?
How do I track my order?
I used my tracking number to check the shipment details, but the information is not clear to me.
I should have received my order by now but I haven't. What do I do?
ArtzFolio offers a 7 DAYS RETURN/EXCHANGE POLICY from the date of product delivery. Below points highlight the return policies:
RETURN DELIVERY ADDRESS
Vishnu Image Folio Pvt Ltd (‘VIF’) - Returns Processing Centre,
1467/4 Gurudwara Road,
Kotla Mubarakpur,
New Delhi - 110003
I have received a damaged product and/or a product which I did not order. What do I do?
How do I initiate the return/exchange of a product?
Is the product pick-up facility during return/exchange available at my address? Will my return/exchange product be picked up by the logistic person or will I have to ship it myself?
What is Drop-Ship facility? Which all locations have the Drop-Ship center?
What is Self-Ship facility? How does it work?
Can I return/exchange a part of my order?
How long will the return process take?
On returning my order, will I be refunded back the COD convenience and/or shipping charges? If I return a product on my own using the Self-Ship option, do I get back the shipping charges?
What items can I buy in exchange? Can I exchange my product for an item of lesser value?
How soon can I expect the exchanged product?
Can I buy multiple items in exchange for a single product?
Can I cancel my order?
How will I be repaid for the returned/exchanged products?
How long will the refund process take? What do I do if I haven’t received my refund within the estimated time?
On returning my order, will I be refunded back the COD convenience and/or shipping charges? If I return a product on my own using the Self-Ship option, do I get back the shipping charges?
What are credit points? Can I purchase them?
How can I access my credits?
How can I use my credit points? Do these credits expire?
Can I use my credits partially while paying for an order?
What products can I purchase with the credits?
Can I use discount/promo coupon code along with my credits?
I had purchased a product via credit points. How will I receive refund on returning this product?
Can I transfer my credits to another ArtzFolio account?
ArtzFolio (‘www.ArtzFolio.com’ or ‘Website’) aims to assure on behalf of the artists that each piece of original artwork (referred below as ‘artwork’) such as original hand painting, limited edition artwork and other handcrafted unusual artwork (not including art prints, apparels, home décor, kitchenware, accessories, jewellery, precious stones, artifacts, and sculptures) which we offer for sale on the Website is a genuine work of the artist listed.
ArtzFolio guarantees the authenticity of the original hand paintings, limited edition artwork and other handcrafted unusual artworks for a period of 3 months. Authenticity in relation to such artworks shall mean their compliance with the description provided on the website, particularly with reference to the name of the artist, title (if any), date of creation, dimensions, medium, and material etc.
In the unlikely event that within 3 months from the sale of the artwork, it is proved by the buyer to the reasonable satisfaction of ArtzFolio that the item was not authentic and if, in ArtzFolio's opinion, this would have significantly impacted the price a buyer would have been willing to pay for the item, ArtzFolio shall be entitled to cancel the sale and the seller will be liable to refund to the buyer the price paid for the item, once the buyer returns the item to ArtzFolio. ArtzFolio shall hand over to the seller the item returned by the buyer.
Authenticity claim in relation to artwork will require that an examinable proof, which clearly states that the item is not authentic, is provided by an established and acknowledged authority. The decision by ArtzFolio in respect of such claims shall be final and binding.
This guarantee shall be subject to the following conditions:
ArtzFolio retains the right to consult with, at the expense of the buyer, two recognized art experts (such experts being mutually acceptable to ArtzFolio and the buyer), to examine the artwork under question before deciding to cancel the sale and offer the refund under the above guarantee. The opinion of the experts shall not be binding on ArtzFolio.
In the event of the seller's failure to refund the proceeds as stated above, the buyer shall return the item to ArtzFolio and authorize the company as its agent to initiate legal proceedings against the seller. Costs for any such legal proceedings instituted by ArtzFolio against the seller shall be borne by the buyer.
ArtzFolio respects the intellectual property rights of every artist and art institution, and we require our artists to do the same. If you see anything on the Website, which you believe is violating the intellectual property rights of any individual, company or organization, please send an infringement notice at legal@artzfolio.com. ArtzFolio will, after due research, take appropriate action which includes removal of such artworks from the Website and debarring such artist from the Website.
ArtzFolio (‘www.ArtzFolio.com’ or ‘Website’) is an internet based e-commerce portal operated by Vishnu Image Folio Pvt Ltd (‘VIF’), a partnership firm incorporated under the laws of India. It offers a range of art products directly or through third-party tie-ups, as well as provides artistic services such as fresco paintings, photo adaptation, customized art and photo gifts etc.
Please read the following terms and conditions carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (‘Terms’).
Definition
‘You’ and ‘User’ shall mean the end user accessing the Website, its contents and using the services offered through the Website.
‘Buyer’ means a person who is a registered user on the Website and can buy any product on the Website.
‘Description’ means all the details of any product/service as set out in the Website and may include, without limitation, the name of the artist, designer or manufacturer, product title, material, dimensions, colour, weight, year, and other details.
‘Product’ or ‘Products’ include artwork, apparels, home décor, kitchenware, accessories, jewellery, gem stones, loose precious stones and other such articles offered by ArtzFolio for sale either individually or collectively (as a single unit) through the Website or any other medium.
‘Service’ or ‘Services’ include artistic services, such as fresco, photo editing and many more, offered by ArtzFolio or third-parties in contract with ArtzFolio.
‘Service Providers’ mean independent third-party service providers, and ‘we’, ‘us’ and ‘our’ shall mean Vishnu Image Folio Pvt Ltd, its franchisor, affiliates and partners.
Introduction
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
Use of the Website is subject to your acceptance of all the Terms. ArtzFolio reserves the right to make changes in any way, at any time, for any reason without prior notice, to the Terms, contents, information and policies on the Website. Please review this policy periodically or contact us to stay updated of any changes.
Our terms and conditions are applicable to all our product categories and the entire range of services offered by us.
Privacy Policy
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of ArtzFolio. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.
User Account, Password, and Security
General Terms
Limited Usage
The User agrees and undertakes not to modify, copy, reverse engineer, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, graphics, or software obtained from the Website. Any kind of reproduction and copying of the Website content for any purpose requires a prior written permission of ArtzFolio.
User Conduct Rules
You agree and undertake to use the Website and our Products/Services in a judicious, fair, prudent, and unbiased manner. By way of example, and not as a limitation, you agree and undertake that when using our services, you will not:
No Compensation Policy
If the quality of any product, service, information, or other material purchased or obtained by you from us, through ArtzFolio’s Website or offline sales, did not meet your expectations, no compensation will be given other than the return, exchange or refund of the product so concerned.
The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery or service execution caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with the logistics partners or their personnel; unavailability of items which the customer tried to purchase etc.
Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as loss to business cases. ArtzFolio holds the rights to cancel orders and block accounts of such customers without any prior notice.
User Warranty and Representation
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by ArtzFolio.
Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, ArtzFolio owns all Intellectual Property Rights (‘IPR’) to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to ArtzFolio without obtaining authorization from us.
Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
Links to Third Party Sites
The Website may contain links to other websites (‘Linked Sites’).The Linked Sites are not under the control of ArtzFolio or VIF and we are in no way responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We are not responsible for any form of transmission, whatsoever, received by you from any Linked Site. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Disclaimer of Warranties/Limitation of Liability
ArtzFolio strives to ensure that all the information on the Website is correct, but it neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. We aim at ensuring that the finish, appearance and specifications of the final product match as described on the Website, though we do not guarantee the exactness. The size, shape, colour, quality, and other attributes of any product, service, information, or other material purchased or obtained by you through ArtzFolio or its associates may not sometimes meet your expectations due to unavoidable reasons.
In no event shall ArtzFolio be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
ArtzFolio shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond our control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
Indemnification
You agree to indemnify, defend and hold harmless ArtzFolio from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by ArtzFolio that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
Pricing
Prices for products are mentioned on the Website and may be presented in different currencies. The prices may change anytime, without any prior notice/intimation, at ArtzFolio’s discretion.
Shipping
Title and risk of loss for all products ordered by you shall pass on to you upon ArtzFolio’s shipment to the logistics partner.
Delivery
ArtzFolio will deliver the products as per the terms of operations of its logistics partners. In case the customer is not reachable or does not accept delivery of products in multiple attempts (as per the contract between ArtzFolio and its logistics partners), we reserve the right to cancel the order at our discretion.
Sometimes, product delivery may take longer than normal duration due to bad weather, flight delays, political disruptions and other unforeseen circumstances. We will not be able to compensate for any mental agony caused due to delay in delivery.
"The Buyer agrees that the title to the goods is transferred to him/her post placing the order and dispatch confirmation thereof irrespective of shipping of goods and COD which are to be done in due course being separate operational and chargeable facilities."
Post Delivery
ArtzFolio offers a 7 days return/exchange policy. You can return/exchange your order for a full refund of the paid price (subject to certain conditions), in case you are not 100% satisfied with your purchase. Please note that the cash-on-delivery (COD) convenience charge and the shipping charge would not be included in the refund order value as these are non-refundable charges.
Returned products will be accepted only if they are returned in a saleable condition with their original packaging and an undamaged condition. Refund/exchange of products is subject to inspection by the ArtzFolio team.
All components of the product as well as any complimentary gifts which came along with it must be returned back while returning/exchanging the original product.
Our return/exchange policy does not apply to many product categories such as handmade paintings, antiques, artifacts, high-value products etc. Most of our products are usually customized and as such we are unable to return/exchange/cancel the products.
Reverse Pickup Process
ArtzFolio will not be liable for the products returned by mistake. For any product not belonging to ArtzFolio but returned by mistake, we will not be accountable in case of its misplacement and shall not be responsible for its delivery back to the customer.
The customer should collect the product return slip or any written confirmation from the logistic company that the product return has been done for a particular shipment/order. In case of any discrepancy in the status of reverse pick-up of a product (where the customer claims the product has been returned, while our system suggests otherwise), refund will be initiated only if the customer successfully furnishes the product return slip given at the time of the pick-up.
Exchange
In case of exchange request placed by the customer, the exchange value will be equal to the actual amount paid for the order post any discount that was availed at the time of ordering.
Termination
ArtzFolio may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion, you have breached any of the Terms. In such situations, we may delete any content or other materials relating to your use of the Service and we will have no liability to you or any third party for doing so. You shall be liable to pay for any Service or product that you have already ordered till the time of termination by either party whatsoever.
Governing Law
All our Terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.
Headings
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you, contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Interpretation of Number and Genders
The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.
Severability
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
Report Abuse
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. ArtzFolio does not review the contents in any way before they appear on the Website. We do not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to legal@artzfolio.com.
Unauthorized Charges
If you see unauthorized/duplicate charges on your credit/debit card/net banking for purchases made on ArtzFolio, please report the matter at the earliest, preferably within 15 days of the transaction, to enable us to begin an investigation.
Cancellation of Fraudulent Orders / Loss to Business Orders
In the event of detecting any suspicious activity, ArtzFolio reserves the right to cancel all past, pending and future orders without any liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card/account has been charged, the said amount will be reversed to your card/bank account. Any promo/discount voucher used for the cancelled orders may not be refunded.
The customer may be considered fraudulent if any of the following scenarios are met:
The customer may be considered loss to business if any of the following scenarios are met:
Account for the customers falling in fraudulent or loss to business category may be blocked.
Bulk Orders
ArtzFolio allows you to book a 'Bulk Order' which is an order fulfilling the below mentioned criteria and any additional criteria as defined by us:
The price, discounts, logistics charges and delivery timing, among other things, may vary for bulk orders in comparison to the normal orders for the same products/services. ArtzFolio reserves the right to decide on such policy variations from time to time and order to order.
Process for Pilferage Claim
In case of a pilfered order/product, the customer must raise a complaint through Customer Helpline.
Product Mispricing
ArtzFolio aims to consistently ensure that all our products are priced at their true value. However, in case of any mispricing found for any purchased product, we follow the below steps:
Product Review Guidelines
Terms for Promotions / Contests / Offers / Campaigns / Coupons Codes
Terms for ArtzFolio Rewards Program
ArtzFolio (‘ArtzFolio.com’) is committed to protecting the privacy of visitors to www.ArtzFolio.com. We ensure the highest standards for safe and secure transactions and customer information privacy. Please refer to our policies below to know more about our information gathering and dissemination practices.
By visiting www.ArtzFolio.com, any other ArtzFolio-owned linked pages, features, content, mobile applications, and any other services we offer from time to time (collectively, the ‘Website’), you agree to be bound by the terms and conditions of this Privacy Policy. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
User Accounts
You can visit our Website without registering and creating a user account on our site. We track the IP (internet protocol) address of the domains from where people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
However, in order to make any transaction, you will need to sign up and create a user account which would require your identity information, contact details, city, email id and other personal information. You may also login to our Website through third-party account information such as your Facebook login credentials. In such cases, some content and/or information in your Facebook account (‘Third Party Account Details’) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Details transmitted to our Website is covered by this Privacy Policy.
Information Collection
We store your personal information, as collected while creating a user account, to provide a user-friendly and customized shopping experience. You also need to disclose details such as contact number and address while making a purchase on our Website. Your payments details such as net banking account number, credit or debit card number and a card expiration date used during transactions are highly secured and encrypted.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We may automatically track certain information about you based upon your behaviour on our Website. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
Usage of Demographic / Profile Data / Personal Information
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website. We identify and use your IP address to help diagnose problems with our server and to administer our Website.
We use customer’s personal information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
We do use your contact information, cookies and other methods to send you offers based on your interests, browsing details and shopping behaviour.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Cookies
A ‘Cookie’ is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. The cookies neither contain any of your personally identifiable information nor have any viruses.
We use cookies on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of cookies. They also help us provide information that is targeted to your interests. Most cookies are ‘session cookies’, meaning that they automatically expire at the end of a session.
We also use cookies to allow you to enter your password less frequently during a session. You can choose to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to enter your password more frequently during a session.
In addition, you may encounter cookies or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
Sharing of Personal Information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to:
We and our affiliates may share/sell some or all of your personal information with another business entity, should we (or our assets) plan to merge with, or be acquired by that business entity, or in cases of re-organization, liquidation, amalgamation, or restructuring of business. If such a transaction occurs, your personal information would be one of the assets transferred to or acquired by a third party.
We neither rent nor sell your personal information in personally identifiable form to anyone for commercial or profit-making purposes.
Information Usage by Third-Parties
We employ third-parties and external companies to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we inform you otherwise, our agents do not have any right to use the personal information we share with them beyond what we deem necessary to assist us in performing such tasks.
Examples of such services include website advertisements, mail courier services, email delivery services, SMS marketing, and live chat support services.
Security
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. ArtzFolio is in no way responsible for the privacy practices or the content of those linked websites.
Opt-Out
We provide all users an option to opt-out of receiving non-essential (promotional and marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
You may at any time unsubscribe and remove your contact information from all ArtzFolio marketing lists and newsletters.
With Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Amendments
ArtzFolio reserves the right to make changes in any way, at any time, for any reason without prior notice, to the contents, information and policies on the Website.
Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will modify this page. You are bound by any changes to the Privacy Policy when you use the Websites. Please review this policy periodically to stay updated of any changes.
Contact Us
We are committed to protecting and safeguarding your privacy. Please contact us if you have any questions.
Email us at: legal@artzfolio.com
Copyright Policy
Copyrights and trademarks in www.ArtzFolio.com (‘Website’ or ‘ArtzFolio’) belong to Vishnu Image Folio Pvt Ltd (‘VIF’). VIF also uses contents of their vendors and third parties as well who might not be the original owners of copyright therein. Standard copyright protection applies to all materials and contents displayed on the Website. Any redistribution, modification or reproduction of part or all of the contents featured in the Website in any form is prohibited.
You are not permitted to display, download, distribute or commercially exploit the contents on the Website without the expressed written consent of VIF. You are also prohibited from transmitting the contents or storing it in any other website or in any form of electronic retrieval system.
Intellectual Property Rights Policy
ArtzFolio (‘www.ArtzFolio.com’ or ‘Website’) contains the trademark ‘ArtzFolio’, creations with the trademark ‘ArtzFolio’, other trademarks, logos, trade name, service marks and other marks (collectively called ‘Marks’) which are the intellectual property of Vishnu Image Folio Pvt Ltd (‘VIF’) or their vendors or respective third parties.
ArtzFolio uses the Marks of vendors and various third parties procured from the owner and/or distribution channel for commercial and business purposes. In doing so, ArtzFolio has no intention, whatsoever, to acquire rights of use or license to these Marks. However, the reproduction rights of various artworks by different artists being sold on the Website is held by ArtzFolio.
The Website users agree and abide not to challenge the use, registration or application to register the Marks anywhere in the world and that you will not harm, misuse, or bring into disgrace any of the Marks. The goodwill derived from using the Marks or any part thereof, shall be the property of ArtzFolio or its vendors or the third party that may own the Marks.
Website Usage
The Website users are not permitted to use the Marks without a prior written consent of ArtzFolio, the vendor or the third party that may own the Marks. If you do so, ArtzFolio may, in its sole discretion, terminate the user’s account.
All Marks, domain names and web content including the Website, its text, graphics, links, icons, interfaces etc. are the property of ArtzFolio or its vendors or the third party, as the case may be, unless otherwise indicated. All such contents are protected under copyright, trademark and other applicable intellectual property laws.
ArtzFolio and VIF reserve the right to make changes in any way, at any time, for any reason without prior notice, to the contents and information on the Website. All the contents of the Website are only for general informational purposes. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision.
All access and use of the Website and/or any third-party website linked to ArtzFolio’s Website is at the risk of each user. ArtzFolio is not liable in any manner whatsoever for any direct, indirect or consequential damages arising out of the access, use or inability to use this Website or any third-party website, or any errors or omissions in the content of any such website or for the result obtained from the use of this information.
Our Photos to Artz Services and Products are provided subject to the following terms and conditions.
Privacy and Other Terms
You should review our Privacy Policy to understand our privacy practices. Your use of the Services and Products is also subject to our terms of use and legal policies.
User Content
The term "User Content" shall refer to any materials you upload, post, or otherwise transmit to this website or ArtzFolio or Vishnu Image Folio Pvt Ltd (referred to as the "Site"), including but not limited to images, text, data, sketches, photos, drawings, graphics, digital images, or any combination thereof.
User Content Guidelines
Users of Photos to Artz must adhere to the following guidelines. We reserve the right to remove or reject any User Content that may conflict with these guidelines. Gross or repeated violations may result in restrictions on or termination of your use and/or account.
The list above is not an exhaustive list of unacceptable content. Rather, it is a set of guidelines for our users to follow. We will determine, in our sole discretion, whether content is in compliance with our User Content Guidelines. We reserve the right to finally determine the appropriateness of all images posted to our site.
User Content Rights
You retain ownership rights to any images you upload, post, or otherwise transmit to the Website (“Image Content”). We will only use your Image Content for the purpose of processing and fulfilling your orders. However, if you upload, post or otherwise transmit non-image User Content like reviews or comments, we reserve the right to use such non-image User Content in any manner we deem appropriate, including in our marketing materials.
We reserve the right to preserve and/or disclose any and all User Content (including Image Content) if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal requirements, enforce the terms of this Agreement, respond to any claims that User Content violates the law or rights of third parties, or to protect the rights of ArtzFolio, its users or the public.
Access to Uploaded Images
Photos to Artz is NOT an image storage and/or hosting service. You are solely responsible for ensuring that you have back-up copies of your uploaded images. You upload, email or transmit your images to ArtzFolio in any way in accordance with the following terms:
User Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Reviews, Comments & Questions
Visitors may send reviews, comments, and other communications, and submit suggestions, ideas, or questions, to ArtzFolio directly. By doing so, you acknowledge that we will be free to use, disclose, reproduce, modify, license, transfer and exploit any of the foregoing suggestions or ideas in any manner.
Disclaimer of Warranties
The Website and services and products are provided on an "as is" and "as available" basic without warranties of any kind, express, or implied. To the fullest extent permissible by law, we expressly disclaim all warranties of any kind, whether express or implied, including but now limited to warranties of title, or implied warranties of merchantability, fitness for a particular purpose and non-infringement. You expressly understand and agree that use of the Website and the services and products is at your sole risk. You understand that it is your sole responsibility to back up your content.
Limitation of Liabilities
You expressly understand and agree that we shall not be liable for any indirect, incidental or consequential damages, including without limitation damages for loss of revenue, profits, use, or data, resulting from any use of the Website and/or the services and products (regardless of whether we should have known of the possibility of such damages). Regardless of the form of action (including negligence), in no event shall our aggregate liability arising out of or relating to the use of the Website and/or the services and products exceed the aggregate amount paid by you to use or access the Website and/or the services and products. Certain laws do not allow limitations as contained in the clause. If these laws apply, some or all of the above limitations may not apply to you and you might have additional rights.
Indemnity
By using the Services and Products, you agree to defend, indemnify and hold harmless ArtzFolio and each of its successors, assigns, parents, subsidiaries, distributors, directors, officers, employees, agents, partners, (together, "ArtzFolio") from and against any costs, losses, judgments, awards, damages and expenses (including reasonable attorney's fees) (together, "Indemnification Costs") related to any action, suit, claim or proceeding made, brought or threatened by a third party against ArtzFolio arising out of or in connection with any content you upload, post, or otherwise transmit on or through the Site, your conduct, your violation of the these Photos to Artz Terms of Use or your violation of the rights of any third party. Indemnification Costs shall include any costs incurred in the enforcement of the foregoing.
Applicable Law
All our Terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.
Subject to Change without Notice; Severability
We reserve the right to make changes to our site, policies, and these Photos to Artz Terms of Use at any time and in our sole discretion; therefore, you should review our policies, terms, and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.